Privacy Policy
Express Cutting & Welding Services Ltd Privacy Policy
Our contact details
Name: Express Cutting & Welding services Ltd
Address: Unit 245 Walton Summit Industrial Estate, Bamber Bridge, Preston, PR5 8BG
Phone Number: 01772 334071
E-mail: sales@expressweld.co.uk
The type of personal information we collect
For the purpose of making an enquiry or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
How we get the personal information and why we have it
We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
How we store your personal information
We keep email address, address and telephone number for 2 years from the last activity. We will then dispose your information by deleting it from our servers. Details are held electronically on our secure servers and we do not keep any physical copies of your information. Payment information and payment card details are not stored and exclusively handled by Opayo (Sagepay) thought their payment portal.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@expressweld.co.uk or call on 01772 334071 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at sales@expressweld.co.uk .
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
